Case Study: eFiesta Card

Overview WMG is currently providing comprehensive website support and management. Project Type website support and management services http://www.efiestacard.com/

eFiesta's Headache: No Service at All

" WMG came through for us in our crisis and now manages our entire website. We rely on their expertise as we continue to add new services."
- Robert Acosta, CEO, The e-Viva Group

When the e-Viva Group contacted WMG, they were in a panic. After a continually strained relationship, their service provider had simply shut down the website for their core product, the e-Fiesta card. They had just seven days to decide to stay, or to move their site to a new service provider.

To e-Viva, the e-Fiesta card is more than a debit card; it's a means of improving the quality of life for the Hispanic population. More than just purchasing power, e-Fiesta provides a way to move money securely, make cost-effective long-distance calls, have theft insurance at the ATM, and translations and records in medical emergencies. So e-Viva's decision affected more than the company's bottom line. It affected the lives of the very group they were trying to help.

The e-Viva Group knew it was time to move, but where? The last thing they needed was to substitute one headache for another.

The WMG Cure

With just seven days to move the e-Fiesta website, WMG went to work immediately by conducting a complete analysis of the website to determine the type of infrastructure it needed in a service provider. Next, WMG moved a copy of the website to an appropriate infrastructure, then tested it there for any problems that might occur in that environment. Satisfied that testing issues had been solved, WMG moved all of e-Fiesta's operations to the new environment, shut down the previous site completely ? and met the seven-day deadline with one day to spare.

WMG assumed responsibility for e-Viva's complete website management needs at that moment, and continues to do so, freeing them to do what they do best: create and deliver life-enhancing services for the Hispanic population. As they add new online services, WMG is a partner in designing, updating and managing continuous growth strategies for e-Viva.

What's your website headache? Whether you're in a total panic or want relief from the day-to-day website management chores, call us. We're here for you. And we'd like to make you one of our success stories, too.